Safe Gaming

Bonus Game Responsible Gaming — Keep the Fun, Keep the Control

Bonus GameAt , gaming is about more than the thrill of winning — it's entertainment, meant to be enjoyed responsibly. We believe gaming is truly fun only when you play with awareness. On this page, you'll find our responsible gaming policy, self-assessment tools, and the support resources available to you.

Strictly for players aged 18 and above
24/7
Self-Exclusion Feature
Deposit & Session Limits
Free Counseling Service
Bonus Game's Commitment: We believe gaming is entertainment, not a business. Building a responsible gaming culture on our platform is our highest social commitment. Every player's mental wellbeing, family life, and financial security matter more to us than the game itself.
01
What Responsible Gaming Means

Responsible Gaming (Responsible Gaming) means enjoying gaming as a leisure activity with full awareness — where you stay in control, set a budget, and ensure gaming never has a negative impact on other areas of your life.

Bonus GameAt , we encourage every player to understand their limits and stick to them. Responsible gaming isn't just about you — it's about your family and the people you care about.

When gaming stops being entertainment and starts causing problems in your life — financial stress, distance from family, or difficulty focusing at work — it's time to seek support. We've laid out that path for you on this page.

Keep in Mind

Gaming does not guarantee winnings. Every game carries equal odds of winning and losing. Never wager more than you can afford to lose.

02
Recognize the Signs of Addiction — Ask Yourself

Problematic gaming usually develops gradually. Ask yourself the questions below. If most of your answers are "Yes," consider seeking help:

1
Are you spending more time or money on gaming than you planned?
2
Do you find yourself going back to the game repeatedly to try to win back money you've lost?
3
Have you ever lied to or hidden things from family or friends about your gaming?
4
Have you tried to stop gaming but found yourself unable to?
5
Do you feel restless, irritable, or moody when you are unable to game?
6
Have you taken out loans or spent your savings on gaming?
7
Has gaming been pulling your attention away from work, studies, or family responsibilities?
8
Are you turning to gaming to cope with stress or anxiety?
Warning

If you answered "Yes" to more than 3 questions, please reach out to our support team. Acknowledging the problem is the first and most courageous step.

03
Bonus Game's Responsible Gaming Tools

Bonus Game provides every player with a set of practical tools to help them stay in control of their gaming. You can find these in your account settings and activate them at any time:

Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set. To increase a limit, a 7-day waiting period applies.
Session Time Limit
Decide in advance how long you'll play in one session. Once that time is up, the platform will automatically alert you and end your session.
Loss Limit
Gaming will automatically stop once you've reached a set loss amount. This is the most effective way to protect yourself from financial harm.
Cooling-Off Period
Take a gaming break for anywhere between 24 hours and 30 days. Your account stays active during this time, but gaming and deposits will be disabled.
Self-Exclusion
Close your account for 6 months to 5 years, or permanently. If you attempt to open a new account during this period, we will prevent it.
Gaming Report
View a detailed report of your monthly gaming activity — including time played, total deposits, and your overall wins and losses.
How to Set It Up

Log in to your account → click the profile icon → go to the "Responsible Gaming" tab → set your preferred limits. For any questions, support@bonusgame.imto get in touch with us.

04
Age Verification & Minor Protection

Bonus Game strictly prohibits participation by anyone under the age of 18. Date of birth is verified at registration, and age is confirmed through the KYC process using a national ID or passport.

If you are a parent or guardian and a child or teenager has access to your device, please take the following steps:

1
Use a password lock on your device
Create separate user accounts on your mobile or computer. Set up a dedicated profile for children that does not allow access to gaming sites.
2
Enable browser filters and parental controls
You can block gaming websites using Google Family Link, Apple Screen Time, or Windows Family Safety.
3
Keep Your Login Details Private
Never share your Bonus Game username and password with children or teenagers, or leave them somewhere easily accessible.
4
Report a Concern
If you suspect a minor is using our platform, please support@bonusgame.imcontact us at . We will move quickly to close that account.
05
Financial Protection & Budget Planning

Managing your gaming budget wisely is the most important part of responsible gaming. Bonus GameFinancial tips for responsible gaming at -:

  • Only play with your entertainment budget: Set aside a small portion of your monthly income for gaming — an amount you can afford to lose without it affecting your daily life.
  • Never play with borrowed money: Gaming with borrowed money from bKash or Nagad, or using a credit card, carries serious financial risk.
  • Don't chase your losses: "Just one more round and I'll win it back" — this mindset is the most common sign of problematic gaming.
  • Withdraw Your Winnings: Make it a habit to withdraw most of your winnings rather than putting everything back into the game.
  • Track Your Spending: Keep track of how much you're spending on gaming each month. Bonus Game's gaming report feature makes it easy to stay on top of your activity.
Ideal Entertainment Budget Breakdown5%
Warning Limits10%
Risk Threshold (Stop if You Exceed This)20%

* Gaming budget guidelines as a percentage of monthly income

06
Finding Help — You're Not Alone

Gaming addiction is a recognized mental health condition. There is no shame in it. Thousands of people have walked this path and returned to healthy, fulfilling lives. You can too.

Bonus Game Provides direct support:

  • Support Email: support@bonusgame.im — Email us with the subject line "Responsible Gaming Support".
  • Instant Self-Exclusion: You can self-exclude from your account at any time.
  • Cooling-Off: Activate a cooling-off period from Settings to take a temporary break.
Mental Health Support

For mental health support in Bangladesh, reach out to the Kaan Pete Roi helpline and the National Institute of Mental Health (NIMH). Speak with a professional counselor — completely confidential.

07
Frequently Asked Questions (FAQ)

Yes. Even after self-exclusion, you can withdraw any remaining balance from your account. Contact our support team and they will help you complete the process.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 7-day cooling period. This is designed to protect you during moments of weak willpower.

Listen without judgment first. Try to understand what they're going through. Then reach out to our support team together, or seek help from a professional counselor. You can also email us to initiate self-exclusion on their behalf.

Yes. Responsible gaming tools are provided as a standard part of our platform. We believe a healthy, long-term gaming culture is the foundation of our brand. A happy and well player is what we strive for.

For a fixed-term self-exclusion, you may reapply once the period ends. For permanent exclusion, your account cannot be reopened. In either case, please speak with our support team before making a decision.
Our Commitment

Why Bonus Game Leads in Responsible Gaming

We don't just follow the rules — we're committed to making a real difference.

Player-Centered Policy
Bonus Game's responsible gaming policy has been developed in consultation with psychologists and social workers. Our goal is the long-term well-being of every player.
Automated Risk Detection
Our system automatically detects unusual gaming patterns and proactively alerts players who may be at risk. Technology here works in service of people.
Community Awareness
We run regular awareness campaigns to promote a responsible gaming culture within the gaming community in Bangladesh.
Strict Age Verification
Age verification is enforced at every step, from registration through every transaction. We have a zero-tolerance policy when it comes to protecting minors.
Support in Bengali
Our support team assists entirely in Bangla. There is no language barrier when it comes to talking about gaming concerns — speak freely, we are here to listen.
Regular Review
Our responsible gaming policy is reviewed and updated by independent experts every year to ensure it remains effective.
Start Gaming Safely

Play for Fun, Play Responsibly

Bonus GameGaming at -means a safe, mindful, and enjoyable experience. Register today and use our responsible gaming tools to set your own limits.

Register for Free Log In
For players aged 18 and above
Set Your Limits
Take a Break Anytime
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